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Company Overview

Our mission is to enable organizations to deliver world class customer journeys in digital and assisted channels. 

  • VeriPark About Us

We are VeriPark


VeriPark is a global solutions provider enabling businesses to become digital leaders with its Intelligent Customer Experience suite. With its main offices located in the United States, United Kingdom, Europe, Asia, Africa and the Middle East, VeriPark is helping businesses to enhance their customer acquisition, retention and cross-sell capabilities by providing proven, secure and scalable Customer Relationship Management, Omni-Channel Delivery, Branch Automation, Loan Origination, Next Best Action (leveraging the power of Azure machine learning) solutions. VeriPark works collaboratively with clients to develop innovative technology strategies and solutions, which touch millions of people every day, and bring the promise of digital transformation to life.

 

With the help of VeriPark's end-to-end seamless customer experience solutions, businesses get the chance to drive more engaging interactions with their customers or partners by capturing their needs, gaining personalized insights, and placing customers at the core of their digital transformation and innovation. VeriPark's solutions also enable businesses to:

  • enhance and automate customer services across assisted and digital channels,
  • increase wallet share,
  • satisfy customers with timely and relevant offers, 
  • turn up cross-sell and up-sell ratios,
  • empower their employees with a holistic Unified Front End and 360 Single View of the Customer.

Customer Engagement

Solutions to attract, retain and enhance ​customer relationships and provide easy to use solutions for employees both in the office​​ and on the road.

Channel Management

​Solutions to provide accessible, easy to use and secure next generation Omni-channel experiences to end users with "Generation Y" expectations

Next Best Action

Next Best Action (NBA) is focused on using sophisticated rules, analytics and algorithms to better predict customer needs and in turn offer more relevant actions and offers leading to improved wallet share and loyalty. 

Loan Origination

​​Solutions to manage the full asset of finance transaction life cycles, from origination and decision support to booking and en​d-of-term activities.​